> Services and Covers for greater security
We perform some services in the background to achieve a better marketplace.
They are best described by the banners we place in the ads. They are:
Standard in all listings.
Ti.Cover Cancellation | Guarantee
Change your mind Refund : Cancel within 24h of booking for a full refund.
Booking Protection Guarantee : If host cancel a reservation you get a full refund (100%).
All properties are visited by us : For your security.
In case of an unlikely issue with the home we’ll sort it out.
All users verified with profile photo, email, phone number and ID.
We visited the property (exceptions can be made for hosts we fully trust, legitimate businesses, or when trustworthy references and business history make proof of legitimacy)
We approve each listing.
Video tours are also reviewed and approved.
If required we ask property documentation to the host.
We place CHECKED in the listing.
We may give this classification to some properties that excel in a certain way, for example due to design, or architecture, location or the way they make us feel.
This classification will be given to hosts which are responsive, caring, provide good support, have great reviews from guests, and use our marketplace regularly.
Tren-di is launching in September 2022. For the first year we won’t have sufficient data for this recognition.
Need more information? Visit our Help Center.
We’re also available on email, whatsApp, or phone call (+351 93 714 11 22).