> For guests and hosts.
Made to be simple and safe.
Booking a home in 4 easy steps
After you fly over and check-in, use our Xperiences app to always know what to do and where to go.
1. Search and select a home
Find all the information you need in each listing.
In our process there are no in-person visits.
Some listings will have video tours.
Hosts may ask for ID for example. Submit your documents when doing a booking request.
2. Make a booking request
Bookings are done in the listing page, in the booking sidebar.
To make a booking, simply specify your period of stay, add number of guests, introduce yourself to the host (also ask any question you have), add any document required (if needed guide in here).
Now just wait. The property is blocked until reply. The host has up to 48h to reply. You won’t be charged yet.
3. Approval and payment
Once host approves the booking, you have 24h to make payment. We recommend immediate payment to secure the property.
If you are booking per-night, you pay the total for the period.
If you are booking per-month, independently of your booked period, you pay only the first month.
The deposit is paid with your booking and remains with Tren-di (for greater security it’s not given to the host), except if it’s a long term rental, where it makes sense that the host handles the deposit. You get it back at the end of your stay, assuming no property damages.
Once paid your reservation is Booked. You are all set.
For bookings beyond 1 month, a lease template is provided after payment, to be signed at check-in.
Use our messaging system to be in touch with the host. At a later point we make available each other’s contacts.
Meet your host and get a home tour. Clarify any question about the home, and any regulations to comply with. Enjoy a good moment.
Receive your keys.
For stays longer than 1 month, both parties will sign the lease agreement.
A quick call
We’ll call you soon after to confirm all went smoothly with check-in and all is well.
Create your own story
For approved bookings we provide a temporary voucher for the Xperiences App.
In the app you’ll find approximately 35 categories of places and experiences.
In total, for Lisbon you will find 160 experiences and for the Algarve 300 experiences.
Whatever you think of doing next, from eateries, to bars, clubs, beaches, culture & art, unmissable places and adventures, we provide the best experiences in a wide range of categories.
Need more information? Visit our Help Center.
We’re also available on email, whatsApp, or phone call.